Business Development Resources (BDR) has announced its first-quarter 2026 schedule for BDR University (BDRU) courses.
These specialized training sessions are crafted to enhance the skills of professionals in the HVAC, plumbing, electrical, and other home services sectors, focusing on improving financial understanding and fostering business expansion.
Real-World Insights and Actionable Tools
Matt MacArthur, the Senior Vice President of Training and Marketing at BDR, stated, "The start of a new year is the ideal time for business owners and their teams to build momentum and set the foundation for exceeding their annual goals."
He emphasized that the upcoming classes offer field-tested strategies, real-world insights, and actionable tools that yield results for contractors at every stage.
Highlights of BDRU’s First-Quarter Schedule
- Top Gun Technician Excellence (Jan. 22-23): Technicians will learn to enhance their customer service skills, which can help reduce callbacks, boost revenue generation, and raise their overall value to the company.
- How to Read Your Profit & Loss (Jan. 29): This course aims to demystify the profit-and-loss statement, empowering attendees to convert financial data into decision-making prowess.
- Top Gun Sales Excellence (Feb. 5-6): Retail sales professionals and owners will revisit a tried-and-tested sales process aimed at closing more deals by educating customers, all without resorting to high-pressure sales tactics.
- Generating Work: Practical Strategies to Get More Leads (Feb. 17): Participants will explore cost-effective, impactful lead generation strategies for service and installation, learning how to implement marketing tactics that fill service or installation schedules.
- Service Dispatch University (Mar. 2-6): Dispatchers will develop skills to minimize drive time and enhance dispatching efficiency, leading to increased profitability in the service department.
BDRU+ Training Program
These courses are accessible to home service business owners, managers, technicians, sales teams, and service pioneers who aim to bolster their competitive advantage. Led by experienced industry trainers, they are supported by BDR’s long-standing commitment to helping contractors create high-performance companies.
Enrollment is currently open on the BDR website, and the BDRU+ training program offers pioneering workforce development solutions that suit various training budgets, allowing for scalable learning across teams of all sizes.
Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, announces its upcoming first-quarter 2026 schedule of BDRU (BDR University) courses.
These interactive training sessions are designed for HVAC, plumbing, electrical and other home services contractors looking to sharpen their team’s skillset, strengthen their financial acumen and accelerate business growth.
Real-world insights and actionable tools
“The start of a new year is the ideal time for business owners and their teams to build momentum and set the foundation for exceeding their annual goals,” said Matt MacArthur, senior vice president of training and marketing at BDR.
“Our upcoming classes brings together field-tested strategies, real-world insights and actionable tools that drive results for contractors at every level.”
Highlights of BDRU’s first-quarter schedule
- Top Gun Technician Excellence (Jan. 22-23): By elevating their customer service skills, technicians can reduce callbacks, improve revenue generation and increase their overall value to the company.
- How to Read Your Profit & Loss (Jan. 29): Participants in this class will demystify the profit-and-loss statement, turning financial data into decision-making power.
- Top Gun Sales Excellence (Feb. 5-6): This class gives retail sales professionals and owners a fresh look at a proven sales process to close more jobs by educating the customer, without using high-pressure tactics.
- Generating Work: Practical Strategies to Get More Leads (Feb. 17): Focusing on low-cost, high-impact lead generation strategies for service and installation, attendees will learn how to execute marketing tactics that can fill an empty service or install schedule.
- Service Dispatch University (Mar. 2-6): Dispatchers in this class will learn the proven techniques to reduce drive time and improve their dispatching skills, leading to more profitable results in the service department.
BDRU+ training program
These courses are open to home service business owners, managers, technicians, sales teams and service pioneers seeking to increase their competitive edge. Each is delivered by seasoned industry trainers and backed by BDR’s proven legacy of helping thousands of contractors build high-performance companies.
Registration for these and other Q1 courses is now open on the website. Registering through the BDRU+ training program provides industry-pioneering workforce development options that can fit into any company's training budget, offering scalable learning for teams of all sizes.
